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Email Hosting Setup

Before you can configure email software to send and receive emails from our servers, you must

1. Purchase a cPanel or Cloud hosting subscription service.
2. Create an email account on our cPanel or Cloud hosting servers.

Once you have done this, you may configure your email software to connect to the email account you created on our servers.

The settings used to connect to our email servers are the same for all email software. If the support article for the software you use is not listed below, we recommend searching the Internet for assistance on how to use that particular software or device. Once you know how to navigate through your software, simply use the settings provided on our email software settings page for assistance regarding what settings you should enter into your software.

Create Email Account

Users must create an email account on our servers before they will be able to connect any email software (such as Outlook or Apple Mail) to our email servers. Below are instructions on how to create email accounts on our Cloud Hosting and cPanel Hosting infrastructures.

Create a Cloud Hosting email account

1. Log into your Domain Registry Account.
2. Locate Administer/Upgrade domain along the left hand side of the page.
4. Click [Administer].
5. Click Email.
6. Click Create a new pop account.
7. Fill in the fields provided.
8. Click [Create].

Create a cPanel Hosting email account

1. Log into your Account.
2. Locate Administer/Upgrade domain along the left hand side of the page.Administer
3. Search for or select the domain.
4. Click [Administer].
5. Click cPanel. cPanel
6. Click [Manage Account (opens a new window)].
7. Click on the Email Accounts icon from within the cPanel interface.
8. Fill in the fields provided.
8. Select the size of the email inbox you are creating. 9. Click [Create Account].

Our Domain Name email hosting option comes with an auto-configuration script through our cpanel website control panel. However, if you do not see an auto-configuration script for your client in the list above, you can manually configure your mail client using the settings below:

Secure SSL/TLS Settings

(Recommended)

Username: yourname@yourwebsite.com.au Password: Use the email account’s password.

Incoming Server: mail.yourwebsite.com.au IMAP: Port 993 POP3: Port 995

Outgoing Server: mail.yourwebsite.com.au SMTP: Port 465

Authentication is required for IMAP, POP3, and SMTP.


Non-SSL Settings (NOT Recommended)

Username: yourname.yourwebsite.com.au Password: Use the email account’s password.

Incoming Server: mail.yourwebsite.com.au IMAP: Port 143 POP3: Port 110

Outgoing Server: mail.yourwebsite.com.au SMTP: Port 587

Authentication is required for IMAP, POP3, and SMTP.

Notes.

• IMAP email access coordinates between the server and your mail application. Messages that have been read/deleted/replied to will show up as such, both on the server and in the mail application.

• POP3 does not coordinate with the server. Messages marked as read/deleted/replied to in the mail application will not show up as such on the server. This means that future mail downloads with POP3 will show all messages as unread.

• Outgoing mail is sent using SMTP.

• We recommend using POP3 over SSL/TLS or IMAP over SSL/TLS since they provide increased security for your interactions with the remote mail server.